Jira Service Management

{"xsrfToken":"ad42f374e85e3e4995bed067c7cf9da03e72a74d_lout","branding":{"id":"1","key":"ehd","name":"Submit a Ticket","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/1/34","theme":{"headerBGColor":"#000000","headerLinkColor":"#ffffff","headerLinkHoverColor":"#242424","headerLinkHoverBGColor":"#242424","headerBadgeColor":"#242424"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/0fc7950c-a31b-4f1e-a4ce-7e9633449647/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0ODNlMGM0Yi1hNzMzLTRlOGUtYjU3NC1iZmIzYmU5YTJiN2EiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjBmYzc5NTBjLWEzMWItNGYxZS1hNGNlLTdlOTYzMzQ0OTY0NyI6WyJyZWFkIl19LCJleHAiOjE3MzM5ODA4NTEsIm5iZiI6MTczMzk4MDI1MX0.hOe0-GnQYVg7kN3vN8xUdqML_BNpNWWBPySKgVREh30&client=483e0c4b-a733-4e8e-b574-bfb3be9a2b7a&mode=fit","logoId":"0fc7950c-a31b-4f1e-a4ce-7e9633449647","isLogoAvailable":true,"helpCenterTitle":"Welcome to the eLearning Helpdesk!","sharedPortalName":"eLearning Helpdesk","userInitialAnnouncementHeader":"Registration Notice","userInitialAnnouncementMessageWiki":"Please ensure that you are registered on your courses on Sonis Web. If you are then allow a 24-hour period to see your enrolment reflect on the eLearning Platform. <a href=\"https://elearn.salcc.edu.lc\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">eLearning Academy</a>","translations":{"en-US":{"helpCenterTitle":"Welcome to the eLearning Helpdesk!","sharedPortalName":"eLearning Helpdesk","announcementHeader":"Registration Notice","announcementMessage":"Please ensure that you are registered on your courses on Sonis Web. If you are then allow a 24-hour period to see your enrolment reflect on the eLearning Platform.\n[eLearning Academy|https://elearn.salcc.edu.lc]","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#47a070","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/b3d021c5-5b5d-4c81-87b7-de4194374bf3/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0ODNlMGM0Yi1hNzMzLTRlOGUtYjU3NC1iZmIzYmU5YTJiN2EiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmIzZDAyMWM1LTViNWQtNGM4MS04N2I3LWRlNDE5NDM3NGJmMyI6WyJyZWFkIl19LCJleHAiOjE3MzM5ODA4NTEsIm5iZiI6MTczMzk4MDI1MX0.RkaXmNOXK25AULVLcYBxS3OMYNnY2hxIfxuMojDSrOU&client=483e0c4b-a733-4e8e-b574-bfb3be9a2b7a&height=300&mode=fit","bannerMediaApiFileId":"b3d021c5-5b5d-4c81-87b7-de4194374bf3","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"1","key":"ehd","projectId":10000,"serviceDeskId":1,"name":"Submit a Ticket","description":"Welcome! Submit a ticket to the eLearning Helpdesk using the forms provided below.","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":true,"reqTypes":[{"id":"10040","name":"Content Issues","descriptionHtml":"","callToAction":"Content Issues","introHtml":"Submit a ticket related to the course activities/content quizzes, assignments, multimedia, broken links, etc...","icon":10306,"iconUrl":"https://elearninghelpdesk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10306","groups":[1],"key":""},{"id":"10042","name":"Grade Issues","descriptionHtml":"","callToAction":"Grade Issues","introHtml":"Submit a ticket related to the user report, grader report, grade book setup, etc...","icon":10318,"iconUrl":"https://elearninghelpdesk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10318","groups":[1],"key":""},{"id":"10041","name":"Site Issues","descriptionHtml":"","callToAction":"Site Issues","introHtml":"Submit a ticket related to logging in, website performance, etc...","icon":10304,"iconUrl":"https://elearninghelpdesk.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10304","groups":[1],"key":""}],"reqGroups":[{"id":1,"name":"General"}],"orderMapping":{"1":[10040,10041,10042]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"EHD","userLanguageHeader":"Registration Notice","userLanguageMessageWiki":"Please ensure that you are registered for your courses on Sonis Web. If you are then allow a 24-hour period to see your account along with your enrolments reflected on the eLearning Academy. <a href=\"https://elearn.salcc.edu.lc\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">eLearning Academy</a>","defaultLanguageHeader":"Registration Notice","defaultLanguageMessage":"Please ensure that you are registered for your courses on Sonis Web. If you are then allow a 24-hour period to see your account along with your enrolments reflected on the eLearning Academy.\n[eLearning Academy|https://elearn.salcc.edu.lc]","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":true,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0ODNlMGM0Yi1hNzMzLTRlOGUtYjU3NC1iZmIzYmU5YTJiN2EiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAwMCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzM5ODE0NTEsIm5iZiI6MTczMzk4MDI1MX0.p6MRdMDs2hqQ6ppkwudXPQ8gvJxPPNPeTRD_hFosLtY","targetCollection":"upload-project-10000","endpointUrl":"https://api.media.atlassian.com","clientId":"483e0c4b-a733-4e8e-b574-bfb3be9a2b7a","tokenDurationInMins":20}},"sharedPortal":{"name":"eLearning Helpdesk","description":"Welcome to the help center - we're here to help! Raise a request from the options provided.","kbs":{"kbEnabled":false,"kbLinkDomainURLs":[]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=elearninghelpdesk","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"ad42f374e85e3e4995bed067c7cf9da03e72a74d_lout","baseUrl":"https://elearninghelpdesk.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://elearninghelpdesk.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"483e0c4b-a733-4e8e-b574-bfb3be9a2b7a","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"d5d4e7a957cc45139caebb3f1fa47ee6","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}